Hi, there! 👋
My name is Thacher. I’m a Senior User Experience Designer in North Carolina with a pension for learning new things. Like this website, for example. I built it using Hugo and I’m still working out the kinks (pardon the dust). As a designer, I strive to make complicated tasks easy and delightful. I take pleasure in creating new ways to do things and making it fun to do them!
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Simplify, then add lightness
- Colin Chapman, Lotus Cars
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Education
Master of Science - Information Technology
UNC Charlotte | 2023 | Human-Computer Interaction Concentration
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Graduate Certificate - Human-Computer Interaction
UNC Charlotte | 2022
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Bachelor of Arts - Computer Science
UNC Charlotte | 2018 | Human-Computer Interaction Concentration | Psychology Minor
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Experience
Senior UX Designer
Ally | 2022 - Present
- Building click-through UX prototypes in Sketch and Figma
- Working with key stakeholders to design intuitive and delightful web applications to support lending products for B2B and B2B2C customers
- Maintaining design systems in Figma to support accessibility audit initiatives
- Creating empathetic CX journey maps and personas in inVision
- Presenting design decisions to senior leadership teams
- Leading and mentoring junior designers to foster internal talent growth and cross-functional team excellence
- Implementing WCAG 2.2 AA compliant visual designs
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Developer
TIAA | 2019 - 2022
- Worked on Agile Scrum team to develop web applications in Node.js environment using Angular 7
- Built REST services using Spring Boot
- Developed internal tool to automate PDF generation testing process, increasing testing throughput by over 400%
- Supported UX team by facilitating qualitative research sessions with customers and building click-through prototypes in Axure RP 8
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Product Designer
ApSeed Early Childhood Education | 2017 - 2019
- Designed and delivered new early childhood learning tablet device
- Worked with offshore manufacturer to reduce costs by over 30%
- Built custom device image for ease-of-use and security
- Conducted user research studies to discover pain points
- Worked with third-party app developers to serve best-in-class learning apps with device
- Presented to benefactors on behalf of organization
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Skills
- UX Design
- Information Architecture
- Design Systems
- Design Thinking
- Rapid Prototyping
- Accessibility
- User Research
- Market Research
- Technical Writing
- Data Visualization
- Team Leadership
- Agile
- Presentation
Tools
- Figma
- Sketch
- inVision
- Axure
- Whimsical
- Adobe XD
- Adobe Illustrator
- Adobe Premiere Pro